Email Services 

This service is for Currently Enrolled/Registered Students (students with a W#):

NOTE: If this is your first time in college we ask that your online orientation and in-person assessment test be completed prior to using our Email Services.

• Email Services Waiver & Disclaimer

Email Services are NOT available for:

• Community members
  (please call 925-424-1400 to reach the counseling front desk)
• Personal counseling or crisis counseling
• Academic probation, dismissal or readmission counseling
• Transfer Admission Guarantees (TAG)
• Student Educational Plans (Comprehensive SEP)
• Admissions and records inquiries
• Financial Aid inquiries

Email Services Response Time:

• Email Services are available during the fall and spring semesters, Mondays - Thursdays only.
• Questions will be responded to within 3 business days (excluding holidays). During periods of heavy enrollment a response may take longer.
• Counselors are NOT available during the first two and last two weeks of the semester due to high demand with registration.
• Email Services will NOT be available during semester breaks or campus holidays.
• If you do not receive a response, check your spam filter and make sure it allows messages from the domain @laspositascollege.edu
• If your question is too detailed or complex to be answered online, you may receive a message recommending that you see a counselor for in person assistance.
• Keep in mind that Email Services can save you time, but it does NOT take the place of seeing a counselor in person.