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Email Services

This service is for Currently Enrolled/Registered Students (students with a W#):

NOTE: If this is your first time in college we ask that your online orientation and in-person assessment test be completed prior to using our Email Services.

Email Services are NOT available for:

  • Community members
    (please call 925-424-1400 to reach the counseling front desk)
  • Personal counseling or crisis counseling
  • Academic probation, dismissal or readmission counseling
  • Transfer Admission Guarantees (TAG)
  • Student Educational Plans (Comprehensive SEP)
  • Admissions and records inquiries
  • Financial Aid inquiries

Email Services Response Time:

  • Email Services are available during the fall and spring semesters, Mondays - Thursdays only.
  • Questions will be responded to within 3 business days (excluding holidays). During periods of heavy enrollment a response may take longer.
  • Counselors are NOT available during the first two and last two weeks of the semester due to high demand with registration.
  • Email Services will NOT be available during semester breaks or campus holidays.
  • If you do not receive a response, check your spam filter and make sure it allows messages from the domain
  • If your question is too detailed or complex to be answered online, you may receive a message recommending that you see a counselor for in person assistance.
  • Keep in mind that Email Services can save you time, but it does NOT take the place of seeing a counselor in person.

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Student Handbook

Counseling Appointment Schedule

Can start scheduling an appointment

Drop-in only
1/22 for February
2/19 for March
3/26 for April - May 18
21 - 25 Drop-in only


Counseling Department

Office Hours & Contact Info:

9:00 am – 5:00 pm
9:00 am – 7:00 pm
9:00 am – 7:00 pm
9:00 am – 5:00 pm
9:00 am – 1:00 pm

Closed: weekends & holidays

Call Us: 925.424.1400

Fax: 925.424.1402

Building 1600, First Floor