Financial Aid Cranium Cafe

Financial Aid Staff are available to answer questions during drop-in times.  

You may phone the staff member on duty directly, or use online videochat through Cranium Café.

Please have your W number available and a photo ID ready to show the advisor.

 http://www.clpccd.org/tech/documents/Zonemail_Direct_Access2011.pdf - how to access your LPC Zonemail 'email' account

How to Chat with Staff

If you are unable to connect with a staff member, please call that staff member directly. (Phone number is listed on their contact card)

 Please Note:

• The best browser to use for the chat session is Chrome or Firefox (does not work with Apple Safari or Explorer).
• Make sure your device has a webcam and microphone (phones are acceptable).
• Click on “Chat with Staff” to enter the lobby.
• Click on "Agree" after reading the Informed Consent Statement.
• Click on the Canvas icon to log in using your Canvas sign on (if you have one). Otherwise, log in using Gmail or create an account through the Guest option.
• Once logged in, the staff member will allow you to ENTER MEETING to start your session. Please have your W number available and a photo ID ready to show the advisor.
• To end the session, click on Exit Meeting and log out.

Note: Students are seen on a first-come, first-served basis. If students do not have access to a computer or have technical issues, then a staff member will ask for the student's phone number to provide basic advising by phone.
Please keep in mind, we cannot give you any details about your account over the phone. If you would like details about your account, email us from your Zonemail 'email' account and include your W number Student ID.

Technical Support

• Test out your internect connection, webcam, and audio
• Troubleshooting for iPhone & iPad IOS Applications, and unblocking macOS browser camera/mic access

Help Center

Student self-paced training

Do you need assistance with your FAFSA or CADAA?

FAFSA/CADAA Workshops available and Cash for College Webinars.

  

Chat with Staff  

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FA Application Assistance   

Video chat with Financial Aid on Cranium Cafe