1. Las Positas College
  2. Spring 2021
  3. Frequently Asked Questions for Students

Spring 2021

Frequently Asked Questions for Students

Modality of Instruction

COVID-19 Related Information

Technology Resources

Technology Information

Student Services

Student Resources

Campus Safety & Security

Disability Resource Center

Student Health & Wellness Center

Admissions & Records Office (includes Cashier's Office)

Financial Aid

New Student Orientation

Assessment

Counseling

Paying Fees

Outreach Services

Veterans First Program

International Student Program

Bookstore

Tutoring

Transportation

Modality of Instruction

Asynchronous

A class taught 100% only online for the entire duration of the course. The course materials and assignments will be made available by the faculty for students to access on their own time. Class does not meet at regular set time online. Students do not need to come to campus unless they are required to pick up materials. Visit Understanding the Online Schedule for more information about the various online class modalities, including how to read the online schedule and select your classes accordingly.

Synchronous

A class taught 100% online in which the instructor and students are required to meet at a set time online in order to engage, review, and discuss course materials and assignments. All the regular class occurs remotely through ConferZoom in the Canvas platform. Students do not need to come to campus unless they are required to pick up materials. Visit Understanding the Online Schedule for more information about the various online class modalities, including how to read the online schedule and select your classes accordingly.

Both

(combo of asynchronous and synchronous)

A class that is taught 100% online with a combination of asynchronous and synchronous instruction, which means that portions of the course will be delivered live at scheduled times through ConferZoom while other instruction will be available in Canvas during the term. Students do not need to come to campus unless they are required to pick up materials. Visit Understanding the Online Schedule for more information about the various online class modalities, including how to read the online schedule and select your classes accordingly.

Hybrid

Asynchronous or Synchronous (Online) with Face-to-Face Components

Class content will be delivered online through Canvas (asynchronously or synchronously) except for specified days of the week that will meet on campus as listed in the schedule. Visit Understanding the Online Schedule for more information about the various online class modalities, including how to read the online schedule and select your classes accordingly.

How do I know what kind of course I will be taking?

Visit Understanding the Online Schedule for more information about the various online class modalities, including how to read the online schedule and select your classes accordingly.

COVID-19 Related Information

Will face masks be required at all times at the college?

Yes, face masks will be required of all persons at all times while at the college.

Will face masks be required in classrooms, laboratories, and other college facilities?

Yes, all persons on-campus will be required to wear face masks while on-campus within all college facilities including classrooms and laboratories.

Do I need to cover my nose and mouth with my face mask?

Yes, face masks need to cover the nose and mouths of all persons while at the college.

What do I do if I forget my face mask at home?

Free face masks will be available upon request from the Office of Campus Safety & Security and the Student Health & Wellness Center while supplies last.

Is social distancing required?

Yes, all persons are required to social distance at least six feet while on-campus.

What does practice good hygiene mean?

All persons are asked to practice good hygiene while on-campus which means washing hands thoroughly with water and soap, utilizing hand sanitizer, and avoiding touching their eyes, nose, or mouth.

What do I do if I begin to feel sick on-campus?

Persons who begin to feel sick while on-campus are asked to leave campus immediately and seek medical attention.  All persons are asked to report to their instructor(s) if they are experiencing COVID-19 related symptoms or test positive for COVID-19.

What happens if I test positive for COVID-19?

Persons who test positive for COVID-19 are asked to contact their instructor(s) so that contact tracing may begin immediately.

Will confidentiality be maintained if I report to test positive for COVID-19?

Yes, confidentiality will be maintained for all persons per the Americans with Disabilities Act (ADA) and other applicable federal and state laws.

How long do I have to self-quarantine?

All persons are asked to self-quarantine for 14-days prior to returning to the college.

Whom do I contact if I see someone not complying with the public health order?

All persons are asked to contact the Office of Campus Safety & Security to report individuals who are not complying with the public health order of wearing a face mask, maintaining social distancing, and practicing good hygiene.  The Office of Campus Safety & Security may be reached at (925) 424-1690.

What will happen if I do not comply with the public health order?

Individuals who do not comply with the public health order will be asked to leave the college immediately.

Technology Resources

Will I have access to free Wi-Fi internet while on-campus?

All students will have access to free Wi-Fi internet while on-campus including college parking lots C and D.

Where can I borrow a laptop or other college equipment?

All students who require a laptop or other college technology in order to benefit from online instruction are encouraged to fill out a Technology Request Form for possible equipment loans. A library staff member will contact requesters and may seek some additional information about the need. If qualified and resources are available, library staff will schedule a time for the equipment to picked up at the Learning Resource Center (Library).

How long can I borrow the laptop or other college technology from the college?

Students may borrow laptops and other college technology from the college for the entire semester in which the equipment has been loaned. All laptops and other college technology will be due at the conclusion of the semester unless the student plans to continue their enrollment at Las Positas College into the next term. If so, students will need to contact the library to verify whether they can extend their technology loan into the next term.

Is there a cost to borrow a laptop or other college technology from the college?

No.  There is no cost to borrow a laptop or other college technology from the college.

Where do I pick-up the laptop or other college technology once I have been approved?

All laptops and other college technology is available for pick-up from the Las Positas College Library located in Building 2000 on an appointment basis during business hours. Click here for the Campus Map to find the location of the Library.

Technology Information

What is Canvas?

Canvas is the college’s online learning platform.  Students may learn more about Canvas and how to use it by visiting the following website http://laspositascollege.edu/onlinelearning/canvas.php.

Where can I get help with accessing or using Canvas?

Students are encouraged to contact the Las Positas College Computer Center. Online support is available by visiting the LPC Computer Center webpage.

What is ConferZoom?

ConferZoom is a tool with Canvas that allows instructors and students to communicate with each other in real time.  If enabled within the Canvas course, students can just click on the ConferZoom link at the appointed time to access this web conferencing software.  Students may learn more about ConferZoom by visiting the following website http://www.laspositascollege.edu/onlinelearning/conferzoom_students.php.

What is Proctorio?

Proctorio is the college’s online testing proctoring software. Students may learn more about Proctorio by visiting the following website http://laspositascollege.edu/onlinelearning/online_services/online_proctoring.php.

What is CLASS-Web?

CLASS-Web is the college’s online student portal where students may register for courses, view the online student orientation, take the guided self-placement, pay fees, order a parking permit, and much more.  Students may learn more about CLASS-Web by visiting the following website http://www.laspositascollege.edu/admissions/assets/docs/CLASS-WebGuides.pdf.

What is Zonemail?

Zonemail is the college’s student e-mail message. Students are encouraged to use Zonemail to help ensure confidentiality and privacy. Students may learn more about Zonemail by visiting the following website http://laspositascollege.edu/onlinelearning/email_info.php.

How do I learn how to use Zonemail?

Students can learn how to use the college’s student e-mail system called Zonemail by visiting the Zonemail webpage. All formal communication between the student and the college will be done via Zonemail to help ensure privacy.

Why should I use Zonemail?

All formal communication between the college and students will take place via Zonemail. Zonemail helps the college authenticate a student's identification online. During the COVID-19 shelter-in-place, Zonemail is the primary mode in which campus and District personnel will send important information and updates, therefore it is important to regularly check your Zonemail.

Can I forward my Zonemail to a personal e-mail account?

Yes, students may forward their Zonemail to a personal e-mail account (e.g., Google, Yahoo, etc.). However, students will be required to communicate or submit documentation through their Zonemail e-mail accounts.

Where can I get help with setting up or accessing my Zonemail e-mail account?

Students are encouraged to contact the Las Positas College Computer Center. Online support is available by visiting the LPC Computer Center webpage.

Student Services

What Student Services offices are open to serve students in-person?

The Admissions & Records Office, the Office of Campus Safety & Security, the Disability Resource Center, and the Student Health & Wellness Center.  Each office has its own hours of operation so students are encouraged to visit their respective webpages for the most up-to-date information. Additional information is available at the Partial Reopening of Student Services webpage.

How do students receive assistance from Student Services departments, offices, or programs that remain closed to in-person services?

Students may request assistance from Student Services departments, offices, and programs by sending an e-mail message or by visiting the respective webpage.

Will additional Student Services departments, offices, and programs open later in the spring semester 2021 to serve students in-person?

The partial reopening of Student Services may change due to subsequent state or county public health orders, number of confirmed COVID-19 cases, student demand for support services, or direction provided by the Chabot-Las Positas Community College District. Updates will be available here http://laspositascollege.edu/spring2021/services.php and by visiting the respective webpages for Student Services offices.

How can I learn of all Student Services available at Las Positas College?

A complete listing of all Student Services available at Las Positas College may be found online at http://www.laspositascollege.edu/studentservices/index.php.

How do I learn more about student support services offered at Las Positas College?

A listing of student support services offered at Las Positas College have been posted online.

How do I learn more about learning communities at Las Positas College?

All learning communities offered at Las Positas College have been posted online.

Student Resources

A Student Resource Guide has been posted on the Las Positas College website. The Student Resource Guide includes information on how students may access vital resources and services.

The Market has resumed in compliance with the Alameda County Public Health Order and in alignment with guidelines provided by the Alameda County Community Food Bank. For additional information, please visit The Market webpage.

Students are encouraged to review the Student Resource Guide that has been posted on the Las Positas College website.

Campus Safety & Security

Will parking permits be required on-campus for spring semester 2021?

No. We will not charge for parking during the Spring 2021 semester. If passes have already been purchased, refunds will be issued.

Will safety escort services be offered?

Yes, all persons may request free safety escort services between the college parking lots and college buildings at any time.  Safety escort services may be requested by calling (925) 424-1690.

In an emergency, whom do I call while on-campus?

All persons are asked to dial the emergency telephone of the Office of Campus Safety & Security by calling (925) 424-1699.

What days and times is the Office of Campus Safety & Security open?

The Office of Campus Safety & Security is open 24 hours per day, 7 days per week.

Disability Resource Center

When will the Disability Resource Center reopen to serve students in-person?

The Disability Resource Center will reopen on Monday, January 4, 2021 for the spring semester 2021.

What are the business hours for the Disability Resource Center to serve students in-person?

The Disability Resource Center is open Monday through Friday from 9:00 a.m. to 1:00 p.m. on an appointment basis to serve students in-person.

How can I make an appointment to meet with a representative of the Disability Resource Center?

Students may call (925) 424-1510 or e-mail lpc-dsps@laspositascollege.edu.

What services are available in-person from the Disability Resource Center?

The Disability Resource Center provides access to alternative media, in-person test proctoring, preparation and updating of academic accommodation plans (AAP), reasonable accommodations, interpretation services (American Sign Language – ASL), and lends equipment and furniture, as warranted.

How do I request additional services online or remotely?

Students are asked to e-mail lpc-dsps@laspositascollege.edu to request additional services from the Disability Resource Center.

What is Disabled Student Programs & Services?

The Disabled Student Programs and Services (DSPS) program provides support services and educational accommodations to students with disabilities so that they can have full and equitable access to the community college experience.

How do I know if I am eligible to receive support services from Disabled Student Programs & Services?

Eligibility criteria may be found by visiting the Disabled Student Programs & Services (DSPS) webpage.

How do I request a reasonable accommodation for a disability?

Students may request a reasonable accommodation for a disability by contacting the Disabled Student Programs & Services (DSPS). The DSPS program provides services to students who require alternative formats for course materials, adaptive equipment or software, or other academic support or accommodations due to long-term or temporary physical or learning disability, mental health, or personal circumstance that may affect their learning. Students who are encouraged to contact the Disability Resource Center (DRC) for additional information and assistance.

How do I apply to receive support services from Disabled Student Programs & Services?

Students may apply to receive support services by visiting the Disabled Student Programs & Services (DSPS) webpage.

Where do I find Disabled Student Programs & Services forms?

All Disabled Student Programs & Services (DSPS) forms are available online.

What is the best way to submit forms to Disabled Student Programs & Services?

The best way to submit forms to Disabled Student Programs & Services (DSPS) is through e-mail at lpc-dsps@laspositascollege.edu.

What is the best way to contact Disabled Student Programs & Services during the COVID-19 shelter-in-place?

The best way to contact Disabled Student Programs & Services (DSPS) is through e-mail at lpc-dsps@laspositascollege.edu.

Student Health & Wellness Center

When will the Student Health & Wellness Center reopen to serve students in-person?

The Student Health & Wellness Center will reopen for spring semester 2021 on Tuesday, January 19, 2021.

What are the business hours for the Student Health & Wellness Center?

The Student Health & Wellness Center is open:

Mondays, Wednesdays, and Thursdays from 9:00 a.m. to 5:00 p.m.

Tuesdays from 11:00 a.m. to 7:00 p.m.

Fridays from 9:00 a.m. to 1:00 p.m.

Is there a cost to receive services provided from the Student Health & Wellness Center?

Upon payment of the student health fee, most services offered by the Student Health & Wellness Center are free to students.  For a complete listing of services and related costs, please visit the Student Health & Wellness Center webpage at http://www.laspositascollege.edu/healthcenter/services.php.

Where can I request mental health counseling?

Students may request mental health counseling by contacting or visiting the Student Health & Wellness Center during business hours.

Where can I get a Tuberculosis (TB) test?

Students may get a Tuberculosis (TB) test at the Student Health & Wellness Center during business hours.

Where can I get a physical examination, wellness check, immunizations, diagnostic laboratory testing, and screening?

Students may request such services at the Student Health & Wellness Center during business hours.

Where can I request over-the-counter medication, first aid, or contraceptives?

Students may request over-the counter medication, first aid, or contraceptives by visiting the Student Health & Wellness Center during business hours.

How do I access medical services from the college?

The Student Health & Wellness Center will be closed to in-person services during the COVID-19 shelter-in-place. However, the Student Health and Wellness Center is open for telephone calls, online inquiries, and remote referrals during business hours. Students may call (925) 424-1830 for medical services related questions. Please visit the Student Health & Wellness Center webpage for additional information.

How do I access mental and behavioral health services from the college?

The Student Health & Wellness Center will be closed to in-person services during the COVID-19 shelter-in-place. However, the Student Health and Wellness Center is open for telephone calls, online inquiries, and remote referrals during business hours. Students may call (925) 424-1830 for mental and behavioral health services related questions. Please visit the Student Health & Wellness Center webpage for additional information.

How do I access online mental and behavioral health resources?

An online guide to mental and behavioral health resources for college students may be found online.

How do I access medical services forms?

All medical services forms are available online.

What is the best way to submit forms to the Student Health & Wellness Center?

The best way to submit forms to the Student Health & Wellness Center is through e-mail at pgonsman@laspositascollege.edu.

What is the best way to contact the Student Health & Wellness Center during the COVID-19 shelter-in-place?

The best way to contact the Student Health & Wellness Center is through e-mail at pgonsman@laspositascollege.edu.

Admissions & Records Office (includes Cashier’s Office)

When will the Admissions & Records Office reopen to serve students in-person?

The Admissions & Records Office will reopen on Monday, January 4, 2021 for the spring semester 2020.

What are the business hours for the Admissions & Records Office to serve students in-person?

The Admissions & Records Office is open Monday through Friday from 9:00 a.m. to 1:00 p.m. to serve students in-person.

What services are available in-person from the Admissions & Records Office?

The Admissions & Records Office is only providing two services in-person for students – (1) issuance of student identification cards; and (2) acceptance of cash payments for fees owed to the college.  All other services are available online or remotely.

How do I request additional services online or remotely?

Students are asked to e-mail lpc-admissions@laspositascollege.edu to request additional services from the Admissions & Records Office.

How can I obtain a student identification card?

Students may obtain a student identification card by visiting the Admissions & Records Office from Monday through Friday from 9:00 a.m. to 1:00 p.m.  Student identification cards are free of charge and allow students to access on-campus resources, receive discounts from select businesses off-campus, and ride the Wheels bus without paying the ridership fare.

How can I pay cash for fees owed to the college?

Cash payments are accepted at the Admissions & Records Office from Monday through Friday from 9:00 a.m. to 1:00 p.m.

How do I apply for admission to Las Positas College?

The admission application is available online through OpenCCCApply. For assistance, please contact the Admissions & Records Office.

How do I apply for concurrent enrollment as a high school student?

Las Positas College provides the opportunity for high school students in 10th, 11th, and 12th grades to enroll in college-level courses. Concurrent enrollment allows eligible students to enroll in college courses while attending high school and simultaneously earn college credit and get a head start on their college career. Visit LPCs' Concurrent Enrollment webpage for detailed instructions.

When does the spring term 2021 begin?

Spring term 2021 begins on Tuesday, January 19, 2021 and ends on Friday, May 28, 2021.

How do I register for classes?

Students may register for classes through CLASS-Web (online student portal). Students must first apply for admission to the college to register for classes. Spring 2021 course registration begins on November 10, 2020. Course registration appointments are based on units completed at Chabot College and Las Positas College and the completion of orientation, assessment, and student educational plan. Please contact the Admissions & Records Office for additional information.

When can I register for classes?

Course registration appointments are available through CLASS-Web (online student portal). Students may register for classes any day and time following their assigned course registration appointment. Please contact the Admissions & Records Office for additional information.

What if I want to enroll in more than 18 units?

In order to provide the opportunity for all students to enroll in a maximum of 18 units on their course registration assigned dates, we will not increase unit caps until after the student has enrolled in classes up to 18 units. After students enroll in classes, students should complete the Unit Increase Request.

Students are then directed to meet with a counselor online through Counseling Drop-In Sessions to seek approval of increased units. Please note that this is not an automatic approval process. If the petition is approved by a counselor, students are asked to e-mail the Unit Increase Request to the Admissions & Records Office at lpc-admissions@laspositascollege.edu from their Zonemail account. The approval process may take some time to complete.

Am I going to have a problem registering for a course that has a prerequisite that I am currently enrolled in at Las Positas College?

No. Students are able to register for courses with a prerequisite for the upcoming semester if enrolled in the prerequisite course in the current semester. The student information system assumes students will pass the course in which they are currently enrolled. Once final grades are issued, the student information system will automatically determine if the prerequisite was met. If the prerequisite is not met, students will automatically be dropped from the course.

Do I need to complete the new student orientation, assessment, and student educational plan in order to register for classes?

No, students are not required to complete the new student orientation, assessment, and student educational plan in order to register.

How do I obtain the class schedule for spring term 2021?

The Las Positas College class schedule will be posted on the college website and on CLASS-Web (online student portal).

How do I order an official transcript?

Students may order an official transcript online. Las Positas College has partnered with Credentials Solutions to provide this service. Please contact the Admissions & Records Office for additional information.

What is my Student Identification Number (W Number)?

All student identification numbers are a unique number beginning with the letter “W” and an additional eight (8) numerical digits. The entire student identification number beginning with “W” should be entered into CLASS-Web without any dashes or spaces. Example: W12345678.

What is my CLASS-Web Personal Identification Number (PIN)?

A student’s initial PIN is their date of birth in the format MMDDYY (two-digit month, two-digit day, and two-digit year). Example: September 8, 1927 – 090872.

How do I reset my CLASS-Web Personal Identification Number (PIN)?

Students are able to reset their PIN on their own. Students who have forgotten their PIN need to go to CLASS-Web, enter their student identification number also known as the “W” number, and click on “Forgot PIN.” This will prompt students to answer security questions in order to reset their PIN. Students will have up to five (5) attempts to correctly enter their student identification number and PIN before the account becomes disabled. Students with disabled accounts should send an e-mail message to the Admissions & Records Office at lpc-admissions@laspositascollege.edu for assistance.

Where do I find Admissions & Records Office forms?

All Admissions & Records Office forms are available online.

What is the best way to submit forms to the Admissions & Records Office?

The best way to submit forms to the Admissions & Records Office is through e-mail at lpc-admissions@laspositascollege.edu

What is the best way to contact the Admissions & Records Office during the COVID-19 shelter-in-place?

The best way to contact the Admissions & Records Office is through e-mail at lpc-admissions@laspositascollege.edu

Financial Aid

How do I apply for financial aid?

The financial aid applications are available online. Students may submit the Free Application for Federal Student Aid (FAFSA) or the California Dream Act Application (CADAA). For assistance, please contact the Financial Aid Office.

How do I view my financial aid award?

Financial aid awards are available to students via CLASS-Web (online student portal). Students must first apply for admission to the college to access CLASS-Web.

What should I do if my income (independent students) or my parents’ income (dependent students) has changed as a result of COVID-19?

Students who previously applied for and were denied financial aid are encouraged to submit a “Special Circumstances Petition” to the Financial Aid Office. The petition form is available on the Financial Aid Office forms webpage.

How do I learn more about financial aid?

Students are encouraged to view online videos available on the Las Positas College Financial Aid Office webpage titled, FATV (Financial Aid TV).

Where do I find Financial Aid Office forms?

All Financial Aid Office forms are available online.

What is the best way to submit forms to the Financial Aid Office?

The best way to submit forms to the Financial Aid Office is through e-mail at lpcfinaid@laspositascollege.edu.

What is the best way to contact the Financial Aid Office during the COVID-19 shelter-in-place?

The best way to contact the Financial Aid Office is through e-mail at lpcfinaid@laspositascollege.edu.

New Student Orientation

How do I complete the new student orientation?

The new student orientation is available online through CLASS-Web (online student portal) in English and Spanish. Students must first apply for admission to the college to access the new student orientation.

How will I know if I completed the new student orientation?

Upon finishing the online new student orientation, students receive an automated electronic certificate. Please allow for 24 to 48 hours for the new student orientation be recorded in CLASS-Web (online student portal) as being completed or satisfied.

Is the new student orientation available in another language other than English?

Yes, the new student orientation is also available in Spanish.

Is the new student orientation closed-captioned?

Yes, the new student orientation is closed-captioned.

Assessment

How do I take the assessment for English and Mathematics?

The assessment tool is available online through CLASS-Web (online student portal). Students must first apply for admission to the college to access the assessment tool. Guided Self-Placement is available for English and Mathematics.

How do I take the assessment for Chemistry?

Please contact the Assessment Center for information regarding the Chemistry assessment.

How do I take the assessment as an English as a Second Language (ESL) learner?

Please contact the Assessment Center for information regarding the English as a Second Language (ESL) assessment.

How do I take the assessment for French?

Please contact the Assessment Center for information regarding the French language assessment.

How do I take the assessment for Spanish?

Please contact the Assessment Center for information regarding the Spanish language assessment.

How do I learn more about guided self-placement assessment for English and Mathematics?

Information on guided self-placement assessment for English and Mathematics is available online.

How do I learn more about multiple measures as it pertains to course placement?

Information on multiple measures as it pertains to course placement is available online.

Counseling

How do I schedule an appointment to meet with a counselor?

Counselors are available to meet with students online, telephone, and e-mail during business hours. Counselors may help with academic, career, and personal matters. To schedule a counseling appointment, please call (925) 424-1400 or visit the Counseling Department webpage.

Current Las Positas College students who are enrolled in a special program or learning community should follow their program’s instructions for meeting with their counselor.

Why should I meet with a counselor?

Counselors are able to help students create or update a student educational plan; answer questions relating to course prerequisite clearances, course challenges, and other petition processes; answer questions regarding Las Positas College certificates and associate degrees; and answer questions regarding transfer to a four-year college or university. Please visit the Counseling Department webpage for more information.

How do I access my student educational plan?

Students may access their student educational plans by visiting CLASS-Web (online student portal) and selecting the DegreeWorks tab under the Student Services tab. Additional information regarding DegreeWorks is available online.

How can I view my progress towards achieving my educational goal?

Students may view their progress towards their educational goal by visiting CLASS-Web (online student portal) and selecting the DegreeWorks tab under the Student Services tab. Additional information regarding DegreeWorks is available online.

What if I attended another college/university and I need to demonstrate that I completed an equivalent prerequisite course elsewhere?

Students need to submit their official transcript from the other college/university with the final grades posted for your specific courses to the Admissions & Records Office so that we may determine what classes the student has completed already or if the student completed any course prerequisites.

Students are asked to request official transcripts from the other college/university and have them sent to the Las Positas College Admissions & Records Office. Electronic transcripts will be received by Las Positas College within 72 hours. Hard copy transcripts may take 2 to 3 weeks to be received by Las Positas College.

After the official transcript has been received by Las Positas College, students are asked to submit a Prerequisite Clearance Petition to clear the course prerequisite(s) for the requested Las Positas College course. Instructions on how to complete and submit the petition are noted on the form.

I want to enroll in a course for a course, but I am currently enrolled in an equivalent prerequisite course at another college/university. Can I clear the prerequisite with an "in-progress" course?

Students are asked to submit the Prerequisite Clearance Petition to show that they have completed, at the time of their request, the necessary prerequisite to enroll into the requested course. As indicated on the petition, "in-progress" courses will not meet the prerequisite requirement.

If I am currently on academic or progress probation, how do I remove my block or hold on my course registration?

Due to the COVID-19 shelter-in-place order and subsequent Las Positas College campus closure, the course registration process for students on academic probation or progress probation has changed.

During the COVID-19 shelter-in-place campus closure, all probation holds will automatically be suspended and students will be able to register on their assigned course registration date found on CLASS-Web. Students will NOT need to meet with an academic counselor nor complete the probation clearance form before they can register for courses.

We encourage student to meet with an academic counselor for success guidance. Students who would like to meet with a academic counselor to discuss semester course planning, can visit the General Counseling Department website at for virtual counseling drop-in or appointment options. Students participating in a special program, may also contact their assigned counselor for guidance.

If I am currently dismissed from the college or currently on a readmitted contract, what do I have to do so that I can register for summer term 2020 and/or fall semester 2020?

Due to the COVID-19 shelter-in-place order and subsequent Las Positas College campus closure, the course registration process for “dismissal / readmit” status has changed.

For this registration cycle only in preparation for summer term 2020 and fall semester 2020, all “dismissal / readmit” holds will automatically be suspended and students will be able to register on their assigned course registration date found on CLASS-Web. Students will only be able to register for a maximum of 9 units.

For this course registration period only, students will NOT need to meet with an academic counselor nor complete the readmitted student contract before registering for summer term 2020 and/or fall semester 2020.

For students who would like to meet with an academic counselor to discuss course registration plans for summer term 2020 and/or fall semester 2020, please contact the Counseling Department.

How will choosing a Pass/No Pass (P/NP) grading option affect my transfer to a California State University (CSU) or University of California (UC)?

Students who are considering a Pass/No Pass grading option and plan to transfer to a four-year university should consult with an academic counselor before pursuing this grading option. Students can visit the General Counseling Department website for more information on virtual counseling drop-in or appointment options. Students participating in a special program, may also contact their assigned counselor for guidance.

Where do I find Counseling Department forms?

All Counseling Division forms are available online.

What is the best way to submit forms to the Counseling Department?

We recommend that you submit pertinent forms to the Counseling Department e-mail at lpc-counseling@laspositascollege.edu.

What is the best way to contact the Counseling Department during the COVID-19 shelter-in-place?

The best way to contact the General Counseling Department is by virtual chat. To reach a counseling representative or counselor, visit the General Counseling Department website and click on the virtual "click here" buttons.

The best way to contact the Counseling Department is through e-mail at lpc-counseling@laspositascollege.edu.

Paying Fees

How much does it cost to attend Las Positas College?

A list of all costs to attend Las Positas College may be found online.

How do I pay fees owed to the college?

Students may pay their fees owed to the college through CLASS-Web (online student portal).

How can I enter into a payment plan to pay for fees owed to the college?

Students may choose to sign-up for the Nelnet Payment Program via CLASS-Web (online student portal). Additional information is available on the Admissions & Records Office webpage.

Will I be dropped from my classes for not making payment for fees owed to the college for spring semester 2021?

Yes, students will be dropped from their classes for not making payment for fees owed to the college for the summer, fall or spring semester.

Students should check the bottom of the academic calendar for Drop for Non-Payment Deadline for each semester to avoid being dropped from classes.

Outreach Services

Do you need help completing any of the following?

  • Admission Application
  • Financial Aid Application
  • New Student Orientation
  • Assessment
  • Student Educational Plan
  • Course Registration
  • Paying Fees

Outreach Services is available to help. Outreach Services are available via Zoom, e-mail, and telephone. Additional information has been posted online.

Veterans First Program

How do I ensure my continuity of veteran benefits?

The Veterans First Program is working with the U.S. Department of Veterans Affairs to ensure that student veterans may continue to receive their veteran benefits. Student veterans are encouraged to contact the Veterans First Program for additional information.

Where do I find Veterans First Program forms?

All Veterans First Program forms are available online.

What is the best way to submit forms to Veterans First Program?

The best way to submit forms to the Veterans First Program is through e-mail at LPCVeteransFirst@laspositascollege.edu.

What is the best way to contact the Veterans First Program during the COVID-19 shelter-in-place?

The best way to contact the Veterans First Program is through e-mail at LPCVeteransFirst@laspositascollege.edu.

International Student Program

How do I ensure as an international student that I maintain my eligibility for a student visa?

Las Positas College’s International Student Program is working with the U.S. Department of Homeland Security, Student and Exchange Visitor Program (SEVP), to ensure that international students remain eligible to remain in the United States and continue their education at the college. International students are encouraged to contact the International Student Program for additional information.

Where do I find International Student Program forms?

All International Student Program forms are available online.

What is the best way to submit forms to International Student Program?

The best way to submit forms to the International Student Program is through e-mail at lpcglobal@laspositascollege.edu.

What is the best way to contact the International Student Program during the COVID-19 shelter-in-place?

The best way to contact the International Student Program is through e-mail at lpcglobal@laspositascollege.edu.

Bookstore

How do I purchase textbooks required for my classes?

The Las Positas College Bookstore will be closed to in-person services during the COVID-19 shelter-in-place. However, textbooks may be purchased online.

How do I purchase school supplies or required materials for my classes?

The Las Positas College Bookstore will be closed to in-person services during the COVID-19 shelter-in-place. However, school supplies and required materials may be purchased online.

How do I purchase college apparel or other college specific items?

The Las Positas College Bookstore will be closed to in-person services during the COVID-19 shelter-in-place. However, college apparel and other college specific items may be purchased online.

Tutoring

How do I obtain online tutorial services?

Students may obtain free online tutorial services through the Tutorial Center, Reading and Writing (RAW) Center and NetTutor, all of which are accessible through Canvas.

Transportation

How do I access public transportation to and from the college?

Las Positas College has partnered with the Livermore Amador Valley Transit Authority (LAVTA) to offer Wheels bus service to and from the college. Wheels bus rapid route 30 (30R) comes to the college approximately every 15 minutes during business days and connects riders to the Dublin/Pleasanton Bay Area Rapid Transit (BART) and Livermore Transit Center that connects with the Altamont Corridor Express (ACE) train.