Skip to main content
Las Positas College
  1. Las Positas College
  2. Technology Department
  3. Technology Department FAQ's
Technology DepartmentToggle Left Navigation

Technology Department FAQ's

Call our technical support line at extension 925.424.1660.

Instructional Systems support is available Monday through Friday, from 8am through 5pm. Please be aware that summer semester support hours may vary.

Please follow this link for detailed instructions.

There are instructions posted on the wall near the instructor's desk in most classrooms around the campus. Check this page on the LPC Technology Department website for downloadable equipment use instructions.

In the newer classrooms, be sure that the correct input has been selected on the white control panel. In the older classrooms, be sure to check that the data projector (using the projector remote) and the A/V switchbox located on the instructor's workstation are currently set to the correct inputs.

In accordance with the classroom instructions, be sure that the audio amplifier unit (where applicable) in the classroom is turned on and that the correct audio input is selected on the A/V switchbox (where applicable) located on the instructor's workstation.

The best thing that a new instructor can do is to attend the orientation session that is given before each instructional period begins. This session will provide all of the basic information to get you started utilizing the necessary resources around campus, including the classroom equipment. If you forget how to log in to the computers, please call the support line.

Check this page on the LPC Technology Department website.

Fill out this form electronically on the LPC Technology Department website.

Please request equipment for upcoming events at least one week before the event.

Currently, the wireless locations are listed on this wireless access map.

All that is required is a laptop with a built-in or external wireless adapter.  The campus wireless network will appear in the wireless configuration utility on your laptop as “LPC.”  Anti-virus software is also recommended when connecting to the Internet.

Instructional Systems mainly supports the equipment in the classrooms and computer labs. It includes all of the college's technicians and is located in building 1900.

Instructional Technology mainly supports faculty and staff who want to learn how to teach with technology. Instructional Technology includes the Teaching and Learning Center staff in room 2410.

LPC Technology Help Desk

 (925) 424-1660

Hours:
Mon thru Thurs: 7:00 am - 10:00 pm
Fri: 7:00 am - 6:00 pm

Place a ServiceNow Request

District ITS Help Desk

 (925) 424-1715 
Place a ServiceNow Request

ClassWeb / Zone Help Desk

 (925) 424-1710

Distance Education / Canvas Help Desk

 (925) 424-1144