Proctorio and Respondus

Respondus has two unique features that support exam security on campus and online:

• Respondus LockDown Browser 
  • Instructors teaching on campus can use the Respondus LockDown Browser to more securely proctor online exams in campus computer labs. When using the LockDown Browser, instructors can choose settings like disabling copy/paste, printing, and opening new tabs during exams. 
  • Instructors can use the core LockDown Browser that works with Canvas Quizzes/New Quizzes or OEM LockDown Browser, which integrates with many third-party publisher platforms.  
• Respondus Monitor 
  • Instructors teaching online who can’t otherwise monitor students in person can enable Respondus Monitor in addition to the LockDown Browser. When using Monitor, you can choose from settings like requiring students to record themselves and their screen during exams. 

When instructors enable Respondus on quizzes, they'll be able to review additional information about student tests in the LockDown Browser Dashboard on Canvas.

If you plan to use Respondus, you'll want to take extra steps to prepare your Canvas shells and provide guidance for students.

Preparing Canvas

• In your Canvas course shell, customize your course navigation menu to disable Secure Exam Proctor (which is Proctorio) and enable LockDown Browser (which is Respondus). Click Save at the bottom to make your changes stick.
• Next, click LockDown Browser in your course navigation menu. Explore each tab for resources: 
  • Dashboard: Enable Respondus on quizzes and review class results.
  • Getting Started: Check out tutorials to help you set up your exams, give instructions to students, and create a practice quiz. 
  • Video Tutorials: Watch recorded trainings at a convenient time; note: you are also welcome to attend a live upcoming Respondus workshop. Options will be added throughout the year. 
  • Guides and Support: Review Quick Start Guides for Instructors, Sample Student Language, and more 
  • Other Systems: Find guides to using Respondus with publisher content, if needed. 

Preparing Students

If you choose to use Respondus, we recommend you: 

• Inform students in your course notes, welcome letter, and/or syllabus and provide alternative options for students who may not have the technology needed to run Respondus, may not feel comfortable downloading Respondus on a personal device, or may not have a reliable space they are comfortable recording their exams. For example, you can include information about borrowing technology from the LPC Library or let students know they can take quizzes in LPC's Computer Center, where Respondus is pre-installed.
• Create a low-stakes practice quiz so students can get familiar with using Respondus before any major assessment. This gives students the chance to get familiar with the technology without the anxiety that may accompany mid-term or final exams.
• Provide guidance to students about which settings you'll be using and how they should best prepare for exams in the instructions of your quizzes. For sample language:
  • Check the Guides and Support tab when you click LockDown Browser in your course navigation menu.
  • Check out (or link to) LPC's Online Proctoring Student Guide.
  • Check out the sample Midterm in LPC's Model Template

Respondus offers dedicated support for instructors. Beyond the resources available within the LockDown Browser tabs in your Canvas shell, instructors can:

• Check the FAQs in the Respondus Instructor Support Center.
• Submit a Respondus Support Ticket.

Have a question not answered here?

• Review the Respondus Privacy Center for detailed information about Respondus' Privacy Policy, Cookie Policy, and Data Processing Agreement.
• Review information about how Respondus meets accessibility standards.
• Contact Respondus. (Select I'm faculty.)
• Reach out to the Instructional Technology team in LPC's Teaching and Learning Center.

Proctorio is a browser extension that applies settings you identify to create a more secure environment for students while they are taking a quiz. Optional settings include:

• Lock Down Options: During exams, Proctorio may limit students' ability to perform some functions. For example, it may block your ability to open new tabs/windows, copy and paste, and print.
• Recording Options: Instructors may opt to record video, audio, web traffic, and student screens during exams.
• Verification Options: Before beginning an exam, Proctorio may prompt an ID check, signature verification, or room scan if the instructor chooses.

Not all instructors use all of these settings. You can determine which are appropriate for each quiz in your course.

Note: Proctorio will not be available after the 2026/27 academic year. If you are not already actively using Proctorio and are looking for a tool to support online exam security, please review information about Respondus above.

Preparing Canvas

Before using Proctorio, you'll need to set up your Canvas shells:

1. You'll need to launch a supported browser with the Proctorio extension. The video below walks you through the process on Chrome.
   
2. Enable "Secure Exam Proctor" in your course settings under navigation. This allows you to use Proctorio with students.
3. Select your desired Proctorio settings for quizzes in Canvas.
4. After exams, review student results in the Proctorio Review Center.

Preparing Students

• Prior to implementing Proctorio with your students, make sure to read LPC's Grace Guidance for Faculty: Cameras, Recording, and Proctoring.
• Inform students in your course notes, welcome letter, and/or syllabus and provide alternative options for students who may not have the technology needed to run Proctorio, may not feel comfortable downloading Proctorio on a personal device, or may not have a reliable space they are comfortable recording their exams. For example, you can include information about borrowing technology from the LPC Library or let students know they can take quizzes in LPC's Computer Center, where Proctorio is pre-installed.
• Create a low-stakes practice quiz so students can get familiar with using Proctorio before any major assessment. This gives students the chance to get familiar with the technology without the anxiety that may accompany mid-term or final exams.
• Provide guidance to students about which settings you'll be using and how they should best prepare for exams in the instructions of your quizzes. You can link to LPC's Online Proctoring Student Guide.

Visit the Proctorio Support Center or get 24/7 one-on-one support by:

• Chat: Click the shield icon in Chrome
• Email: support@proctorio.com
• Phone: 1-866-948-2039 or 1-480-428-0692

Have a question not answered here?

• Check Proctorio's Frequently Asked Questions.
• Review Proctorio's Data Security Practices.
• Review Proctorio's Privacy Policy.
• Review Proctorio's Compliance with policies like FERPA.
• Reach out to the Instructional Technology team in LPC's Teaching and Learning Center.