Proctorio and Respondus

Respondus has two unique features that support exam security, both on campus and online:

• Respondus LockDown Browser 
  • Instructors can use the Respondus LockDown Browser to more securely proctor online exams in campus computer labs or in online courses. When using the LockDown Browser, instructors can choose settings like disabling copy/paste, printing, and opening new tabs during exams. 
  • Instructors can use the core Canvas LockDown Browser that works with Canvas Quizzes/New Quizzes or OEM LockDown Browser, which integrates with many third-party publisher platforms. If you use the OEM LockDown Browser when proctoring exams on campus, be sure to direct students to the correct version. (It is labeled OEM LockDown Browser.)
  • Notes for On Campus Use: Not all campus computer labs have Respondus available yet. If you don't see LockDown Browser installed on the lab you are teaching in, reach out to Kat or Wanda in the Teaching and Learning Center for more information.
• Respondus Monitor 
  • Instructors teaching fully online courses who can’t otherwise monitor students in person can use the Respondus LockDown Browser in conjunction with Respondus Monitor. When using Monitor, you can choose from settings like requiring students to record themselves and their screen during exams.
  • Important Note for On Campus Instructors: Please do not use the Monitor feature if you are administering exams with the LockDown Browser in campus computer labs. Not all labs have web cams, and the use of Respondus Monitor incurs additional expenses for the college. 

When instructors enable Respondus LockDown Browser + Monitor on quizzes, they'll be able to review additional information about student tests in the LockDown Browser Dashboard on Canvas.

If you plan to use Respondus, you'll need to follow the steps below to set things up in Canvas, and take extra steps to provide guidance for students.

• In your Canvas course shell, customize your course navigation menu to enable LockDown Browser (which is Respondus). Click Save at the bottom to make your changes stick.
  • Note: if you see a course navigation link called Secure Exam Proctor in your course, indicating you have previously used Proctorio, please review the FAQ below titled I've been using Proctorio. What steps do I take to transition to Respondus? You'll find guidance about important steps to take, like removing Proctorio from your quiz settings and course navigation menu, before you begin using Respondus. 
• Next, click LockDown Browser in your course navigation menu. Explore each tab for resources: 
  • Dashboard: Here is where you will enable Respondus LockDown Browser (and Monitor, if desired) on quizzes. This is also where you will review class results.
  • Getting Started: Check out tutorials to help you set up your exams, give instructions to students, and create a practice quiz. 
  • Video Tutorials: Watch recorded trainings at a convenient time; note: you are also welcome to attend a live upcoming Respondus workshop. Options will be added throughout the year. 
  • Guides and Support: Review Quick Start Guides for Instructors, Sample Student Language, and more 
  • Other Systems: Find guides to using Respondus with publisher content, if needed. 
• Note: after enabling Respondus LockDown Browser on a quiz in your course, your quiz will include - Requires Respondus LockDown Browser in the title. If you choose to use Respondus Monitor for a fully online course, your quiz will include - Requires Respondus LockDown Browser + Webcam in the title. This helps students quickly identify proctoring expectations.

Please see below for additional guidance on preparing students to use Respondus.

If you choose to use Respondus, please: 

• Inform students in your course notes, welcome letter, and/or syllabus and provide alternative options for students who may not have the technology needed to run Respondus, may not feel comfortable downloading Respondus on a personal device, or may not have a reliable space they are comfortable recording their exams. For example, you can include information about borrowing technology from the LPC Library or let students know they can take quizzes in LPC's Computer Center, where Respondus is pre-installed.
• Create a low-stakes practice quiz so students can get familiar with using Respondus before any major assessment. This gives students the chance to get familiar with the technology without the anxiety that may accompany mid-term or final exams.
• Provide guidance to students about which settings you'll be using and how they should best prepare for exams in the instructions of your quizzes. For sample language:
  • Check the Guides and Support tab when you click LockDown Browser in your course navigation menu.
  • Check out (or link to) LPC's Online Proctoring Student Guide.
  • Check out the sample Midterm in LPC's Model Template.

Respondus offers dedicated support for instructors. Beyond the resources available within the LockDown Browser tabs in your Canvas shell, instructors can:

• Check the FAQs in the Respondus Instructor Support Center.
• Submit a Respondus Support Ticket.

Have a question not answered here?

• Review the Respondus Privacy Center for detailed information about Respondus' Privacy Policy, Cookie Policy, and Data Processing Agreement.
• Review information about how Respondus meets accessibility standards.
• Contact Respondus. (Select I'm faculty.)
• Reach out to the Instructional Technology team in LPC's Teaching and Learning Center.

If you've been using Proctorio and need to transition to Respondus, please follow these steps. Proctorio will most likely not be available after the Fall 2026 semester.

1. First, remove language about Proctorio in your course notes, syllabus, welcome letter, and/or other places on Canvas where you may have provided students with information about Proctorio, like quiz instructions. Replace this language with information about Respondus. You'll find sample language and a link to our Student Proctoring Guide under the above accordion: How do I prepare students to use Respondus?
2. Next, remove the Proctorio requirement on your quizzes in Canvas:
   1. Click on any quiz that shows (Remotely Proctored) in the title, meaning you had previously set it up with Proctorio.
   2.   Click the Edit button.
   3. Scroll to the quiz settings and remove the check in the box next to Enable Proctorio Secure Exam Proctor.
   4. Click the blue Save button at the bottom.
3. After removing Proctorio from your quiz settings, customize your course navigation menu to disable Secure Exam Proctor (which is Proctorio) and enable LockDown Browser (which is Respondus). Don’t forget to click Save at the bottom to make your changes stick! 
4. Next, click LockDown Browser in your course navigation menu. Here you’ll find tabs, including training materials and the ability to add LockDown Browser and Monitor functionality to quizzes in your course. Tabs include: 
   • Your Dashboard: A list of quizzes in your course. Click the V icon next to any quiz and: 
     • Select settings to enable LockDown Browser and Monitor (if desired) on any quiz in your course. Settings are adjustable to meet your needs, so you can determine which features should apply to each quiz.
     • Select Class Results to review feedback after students complete the exam. 
     • Select Exam Stats for high-level data after students complete the exam. 
   • Getting Started 
     • Check out tutorials that will help you set up your exams, give instructions to students, and create a practice quiz 
   • Video Tutorials 
     • Library of recorded trainings you can watch at a convenient time; you are also welcome to attend a live upcoming Respondus workshop. Options will be added throughout the year. 
   • Guides and Support  
     • Quick Start Guides for Instructors, Sample Student Language, and more 
   • Other Systems 
     • Guides for using Respondus with publisher content, if needed. 
5. Note: after enabling Respondus LockDown Browser on quizzes, your quiz will include - Requires Respondus LockDown Browser in the title. If you choose to use Respondus Monitor as well, your quiz will include - Requires Respondus LockDown Browser + Webcam in the title.

Note: CLPCCD is transitioning from Proctorio to Respondus. If you are not already actively using Proctorio and are looking for a tool to support online exam security, please review information about Respondus above.

Proctorio is a browser extension that applies settings you identify to create a more secure environment for students while they are taking a quiz. Optional settings include:

• Lock Down Options: During exams, Proctorio may limit students' ability to perform some functions. For example, it may block your ability to open new tabs/windows, copy and paste, and print.
• Recording Options: Instructors may opt to record video, audio, web traffic, and student screens during exams.
• Verification Options: Before beginning an exam, Proctorio may prompt an ID check, signature verification, or room scan if the instructor chooses.

Not all instructors use all of these settings. You can determine which are appropriate for each quiz in your course.

Note: CLPCCD is transitioning from Proctorio to Respondus. If you are not already actively using Proctorio and are looking for a tool to support online exam security, please review information about Respondus above.

Preparing Canvas

Before using Proctorio, you'll need to set up your Canvas shells:

1. You'll need to launch a supported browser with the Proctorio extension. The video below walks you through the process on Chrome.
   
2. Enable "Secure Exam Proctor" in your course settings under navigation. This allows you to use Proctorio with students.
3. Select your desired Proctorio settings for quizzes in Canvas.
4. After exams, review student results in the Proctorio Review Center.

Preparing Students

• Prior to implementing Proctorio with your students, make sure to read LPC's Grace Guidance for Faculty: Cameras, Recording, and Proctoring.
• Inform students in your course notes, welcome letter, and/or syllabus and provide alternative options for students who may not have the technology needed to run Proctorio, may not feel comfortable downloading Proctorio on a personal device, or may not have a reliable space they are comfortable recording their exams. For example, you can include information about borrowing technology from the LPC Library or let students know they can take quizzes in LPC's Computer Center, where Proctorio is pre-installed.
• Create a low-stakes practice quiz so students can get familiar with using Proctorio before any major assessment. This gives students the chance to get familiar with the technology without the anxiety that may accompany mid-term or final exams.
• Provide guidance to students about which settings you'll be using and how they should best prepare for exams in the instructions of your quizzes. You can link to LPC's Online Proctoring Student Guide.

Visit the Proctorio Support Center or get 24/7 one-on-one support by:

• Chat: Click the shield icon in Chrome
• Email: support@proctorio.com
• Phone: 1-866-948-2039 or 1-480-428-0692

Have a question not answered here?

• Check Proctorio's Frequently Asked Questions.
• Review Proctorio's Data Security Practices.
• Review Proctorio's Privacy Policy.
• Review Proctorio's Compliance with policies like FERPA.
• Reach out to the Instructional Technology team in LPC's Teaching and Learning Center.