Student Services
Ombuds
The Ombuds (also known as an “ombudsman” or “ombudsperson”) at Las Positas College will be an identified employee who is committed to serve as a neutral and an impartial conflict resolution practitioner. The Ombuds will have no formal decision-making authority or disciplinary responsibilities. The Ombuds will serve as the initial point of contact for students who encounter challenges or difficulties while navigating the college environment and will be responsible for identifying the proper resource at the college. Furthermore, the Ombuds will facilitate the first connection or contact with the appropriate college entity or employee. The goal of the Ombuds is to ensure the rights and interests of all parties to the dispute are considered with the goal of achieving a fair outcome in accordance with applicable policies, procedures, laws, and regulations. The inability to achieve a fair outcome may result in the student being referred to the grievance or compliant process.
2020 - 2021 Ombuds
Office of the Vice President of Student Services
Student Services & Administration Building, Room 1669
(925) 424-1406
Shawn Taylor
Director of Student Equity & Success
Building 1600, Room 1669
(925) 424-1418
staylor@laspositascollege.edu
Contact Information:
Dr. Jeanne Wilson
Vice President of Student Services
(925) 424-1406
jdwilson@laspositascollege.edu
Yvette Nahinu
Executive Assistant to the Vice President of Student Services
ylnahinu@laspositascollege.edu
(925) 424-1406
Tamica Ward
Dean of Enrollment Services
(925) 424-1542
tward@laspositascollege.edu
Suzanne Kohler
Senior Administrative Assistant to the Dean of Enrollment Services
(925) 424-1543
sikohler@laspositascollege.edu
Joel Gagnon
Dean of Student Services
(925) 424-1420
jgagnon@laspositascollege.edu
Marisol Baltazar
Senior Administrative Assistant, Dean of Student Services
(925) 424-1421
mbaltazar@laspositascollege.edu
Kevin Harral
Director of Financial Aid
(925) 424-1585
kharral@laspositascollege.edu
Christopher Crone
Director of Disabled Student Programs & Services
(925) 424-1518
ccrone@laspositascollege.edu