IT Support Professional Certificate of Achievement (CA)
About the Program
This program includes curriculum from the Computer Technology Industry Association (CompTIA) and Google designed to prepare student for an entry-level role in IT support. Courses in this program introduce students to troubleshooting and customer service, networking, operating systems, system administration, and security — all the fundamentals of IT support that are critical for success in the workplace. Students successfully completing the program can achieve the Google IT Support Professional certificate and will be prepared to take the CompTIA A+, Network +, and Security + certification tests.
Career Opportunities
Students who obtain this certificate will be qualified for a number of careers in information technology including computer technician, network technician, systems technician, computer user support specialists, and desktop support.
Program Outcomes
- Upon completion of the Certificate of Achievement in IT Support Professional, students are able to achieve the Google IT Support Professional certificate and will be prepared to take the CompTIA A+, Network+, and Security+ certification tests.
Learning and Career Pathway Maps
Required Core: (13 units)
| Course Number | Course Title | Units |
|---|---|---|
| CNT 51 | CompTIA's A+ Certification Computer Technician | 4 |
| CNT 52 | Networking Fundamentals | 3 |
| or | ||
| CIS 66 | Networking Fundamentals | 3 |
| CNT 55 | MCSA I Windows Server Installation, Storage, and Compute | 3 |
| CNT 69 | Network Security; CompTIA Security + Certification | 3 |