- Online Learning Home
- Online Services
- HyFlex Learning
- Mobile Learning
- Course Email
- Privacy Statement
- Faculty Resources
Las Positas College is committed to protecting the privacy of all students using Canvas. This Privacy Statement describes what information is collected on the Canvas system, how it is protected, who has access to it, and how it might be used. The Statement is in accordance with the U.S. Family Education Rights and Privacy Act of 1974 (FERPA). View Las Positas College's FERPA page.
Information we collect
When you enroll in a Las Positas course that uses Canvas, your username and password are automatically created. This login information will be linked to your first and last name, which is visible to the instructor and students in many areas of the class, such as the Discussion Board, Chatrooms, email lists, etc.
Your username, which is your W number, will only be visible to the instructor and system managers, which includes system administrators and technical support personnel.
By default, your email account (Zonemail) and address will be generated by the Chabot-Las Positas Community College District's Information Technology Services department. You can change the default address for Canvas in CLASS-Web, or you can set up forwarding from Zonemail to your personal account. You will use your email address to automatically reset your password if you happen to forget your password.
After you log into your class, much of your activity will be tracked. For example, your instructor can see how many times you entered the class, how many times you clicked within the class, how many times you clicked in specific areas of the class, etc.
Tracking is accomplished with a cookie, which is a small data file that many web sites, write to your hard drive when you visit them. The cookie stores a unique, random user ID that links users to their Canvas accounts, giving it the ability to track.
Cookies won’t help track Discussion Board posts and Chatroom archives, but they will track how often you have clicked within those areas. Whatever you post in the Discussion Board or Chatroom becomes available to the instructor and to your fellow students, so exercise caution when posting personal information. Instructors have the ability to delete posts as they see fit.
Classes typically include links to external web sites. Aside from links to LPC-affiliated sites, the college is not responsible for the privacy practices of those sites.
Within Canvas, LPC instructors have access to an online exam proctoring tool called Proctorio. Within Proctorio, instructors have the option to, among other things, record audio and video via your a web cam and record your web browsing during an exam. That recording is available only to the instructor and authorized college officials. Proctorio employees do not monitor students during an exam, nor can they view the recordings. Proctorio uses “double-encryption” technology to maintain the integrity of student data from the recordings. The tool conforms to FERPA law.
How your information is protected
Since Canvas is password-protected, the only students who have access to your class are those who are officially enrolled in the course. However, since you are identified in the class with your name, your classmates will not see your W number.
The work that you submit will remain in the class until the class is deleted from the server. The servers are located out of state and are hosted, maintained, and secured by Instructure (the parent company of Canvas). No unauthorized individuals of Instructure or of the Chabot-Las Positas Community College District have access to the servers or their data.
Maintaining the integrity of your privacy
Aside from not posting private information, such as your phone number, into Discussion Boards or Chatrooms, here are a few other ways you can ensure your privacy:
- Never let anyone log in as you, or after you log in, don't give anyone access to your course. The CLPCCD authenticates you as an enrolled student in a your course through a secure login process. Your password is encrypted by Canvas, and the login page is secured by SSL technology. However, in order to maintain the integrity of your privacy -- and academic integrity -- you must ensure that all work completed in the class is done by you. View LPC's Academic Integrity site.
- Choose a good password. View tips for choosing a password.
- Click the Logout button every time you finish using Canvas, then exit out of the web browser. This is especially important if you share a computer or are using a computer in a lab.
Access to your information
Only authorized individuals of Instructure and the Chabot-Las Positas Community College District have complete access to your W number and work posted. Authorized individuals are system managers and the instructor(s) of your course.
Limited access to courses will be granted from time-to-time to others, such as guest speakers and course evaluators. In both instances, your instructor will give you advanced notice. Guest speakers will have access to public areas of the course, such as the Discussion Board and Chatroom, until the instructor removes the speaker from the course. Course evaluators will have access to much of the course for a predetermined amount of time.
You have the ability to change your password whenever you like. You will also have read-only access to your past courses unless the instructor gives you additional access.
How your information might be used
Student email addresses might be collected in order to survey students on such topics as: evaluating your instructor, improving the LPC Online Learning program, and collecting opinions about Distance Education in general.
Instructors might also seek your permission to post examples of your work into future classes. If so, the instructor will delete your name from the examples.
Neither your information in the class, nor your answers to online surveys, will be used for anything other than college-related purposes. No information will be sold to, or shared with, third-party entities.
Changes to this Statement
Depending upon changes in technology and institutional policies, LPC might revise its Privacy Statement in the future. If so, those changes will be reflected in this document so you will always know what happens to your information.
Student Support from Canvas
24x7 Live Chat, Email, Knowledge Base
(also available from Help icon in Canvas)