- Las Positas College
- Financial Aid
- Cranium Cafe Assistance
Financial Aid Cranium Cafe
Financial Aid Staff are available to answer questions during online drop-in times.
Online Financial Aid Café Hours
Available times (subject to change)
Get assistance with your FAFSA or CA Dream Act Application
Schedule a one-on-one meeting for assistance with a FAFSA or CADAA; email staff at lpcfinaid@laspositascollege.edu from your Zonemail and include your W number.
Please have your W number available and a photo ID ready to show the advisor.
http://www.clpccd.org/tech/documents/Zonemail_Direct_Access2011.pdf - how to access your LPC Zonemail 'email' account
How to Chat with Staff
If you are unable to connect with a staff member, please call that staff member directly. (Phone number is listed on their contact card)
Please Note:
- Please use the latest version of Chrome, Firefox, Apple Safari, or MS Edge as your internet browser. Clear your history data (cached images & files).
- Make sure your device has a webcam and microphone (phones are acceptable).
- Click on “Chat with Staff” to enter the lobby.
- Click on "Agree" after reading the Informed Consent Statement.
- Click on the Canvas icon to log in using your Canvas sign on (if you have one). Otherwise, log in using Gmail or create an account through the Guest option.
- Once logged in, the staff member will allow you to ENTER MEETING to start your session. Please have your W number available and a photo ID ready to show the advisor.
- To end the session, click on Exit Meeting and log out.
Note: Students are seen on a first-come, first-served basis. If students do not have access
to a computer or have technical issues, you should stop by the Financial Aid office.
If you would like details about your account, email us from your Zonemail 'email' account and include your W number (Student ID).
Technical Support
- Test out your internet connection, webcam, and audio
- Troubleshooting for iPhone & iPad IOS Applications, and unblocking macOS browser camera/mic access
Help Center
Do you need assistance with your FAFSA or CADAA?
Video chat with Financial Aid on Cranium Cafe
Financial Aid Office
Federal School Code: 030357
Building 1600, Second Floor
Room 1650
(925) 424-1580
lpcfinaid@laspositascollege.edu
Please use Zonemail & include your W# in emails!
Spring 2025 Office Hours
*Our after-hours DROPBOX is in the hallway between the Admissions & Financial Aid
Offices.
Frequently Asked Questions (FAQ)